Frequently Asked Questions

Cozumel, Mexico

What do I need to bring?

We recommend you bring the following: Bathing suit, towel, sunglasses, sun block, hat with a strap so it won’t blow away, windbreaker and comfortable footwear that can get wet

What is your cancellation policy?

All of our tours are dependent upon weather. If the port is closed due to poor weather or the conditions are not safe/suitable for your chosen activity you will receive a full refund. For any other reason, we require a minimum of 48-hour notice of cancellation in order to issue a refund.

Where do your tours depart from?

All of our tours depart from the De Lille Sports shop at the Hotel Barracuda. Our door is just north of the main hotel entrance. As a reference point, this is across the street from the MEGA store.